You may purchase it online at www.funtime.my, via the booking system, or on-site at the Austin Heights Water & Adventure Park ticketing counters.
Regardless of a guest's level of participation, whether or not a guest plans on riding slides or getting into the water, a ticket is required for admission.
Austin Heights Water & Adventure Park provides a single entry ticket. Wristbands are valid for ONE time admission only, therefore, re-admission is not allowed.
Please note that confirmed transactions cannot be cancelled, refunded, or amended.
In the event of lightning within close proximity to the park, outdoor attractions will be closed for the safety of all guests. Rides will be reopened as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.
We advise all visitors under the age of 12 years to be accompanied by an adult.
We offer a variety of fresh and delicious food for our guests to enjoy at our restaurants and concession stands throughout the park. Therefore bringing in food and drinks are not allowed.
Austin Heights Water & Adventure Park allows smoking only at areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.
All-day or hourly locker rentals are available and are rented on a first-come-first-served basis. The lockers accept Malaysian Currency notes only. Lockers are available in small (360mm high x 370mm wide x 500mm deep) and large (910mm high x 370mm wide x 500mm deep) sizes.
Tickets provide holders with entry to the park. Tickets do not include: Food, refreshments, competitions, lockers, BBQ Hire and merchandise.
Yes, we will refund the remaining balance to our customers.
No, we do not offer express pass.
Sorry not for the time being. We would like to look into this in future.
Approximately RM 30.00 per trip.
Yes, Cabanas are available for rental at Austin Heights Water & Adventure Park and can comfortably hold up to 10 peoples.
Please keep yourself updated through our websites for seasonal operational times.
All our foods are served without pork or lard.
Yes, we do offer a vegetarian choice and/ or a healthy choice.
Ranging from 0.6m to 2m.
The tallest ride in the park is Yellow Wall.
You are welcome to wear whatever swimwear you're comfortable with, provided that it is suitable for a family environment. Any clothing with rivets, studs, zips, etc. which may damage our fixtures, equipment or water quality may not be permitted.
We recommend that you should try out every ride in our water theme park.
Safety is our top priority. Therefore, some guests may be denied access to some rides if their safety is compromised due to their weight, size, mobility ability or any other guidelines provided by manufacturers. All riders must comply with our regulations and manufacturers' guidelines as well as any employee's verbal advice or warning. Individuals who do not comply with our rules and guidelines can be expelled from the park without refund, exchange or compensation.
For safety purposes, there are height, weight, and/or health restrictions for various attractions.
Tubes are provided for select attractions and for guests to use in Austin Heights Water Park.
For hygiene purposes, we regret to inform that we do not provide towels in the Water Park.
There are two levels of heights of at Monkey Business: level 5m and level 9m.
Safety is our top priority. However, prior to commencing on the Course, you will receive a full safety briefing from an instructor. Only once you have demonstrated that you are safe to go, will you be able to continue around the course independently. Instructors patrol on the ground and are on hand to assist, where necessary.
For kids, they are attached to a continuous safety line and detached only when they have completed the course. Parents and carers are expected to guide and encourage their children from the ground.
We encourage you to do advance booking for the Monkey Business.
As safety is our top priority, the harness that we are using is the Petzl brand. All the courses are equipped with a continuous belay system that will always attach on the safety line.
The maximum weight is 120kg.
Yes, the minimum height requirement is 140cm.
You are welcome to wear whatever sports attire you're comfortable with and track shoes. Sandals or shoes with open toes are not allowed in the activity.
Tickets can be purchased at the ticketing counter of Drift in Austin.
Yes, you can purchase the tickets on the same day you arrive at Drift Carts.
We regret that tickets sold are non-transferable and non-refundable.
Tickets are valid for ONE session only. Therefore to re-enter is not allowed.
Yes, the maximum weight is 100kg.
Yes, the minimum age for children will be 9 years old and the minimum height requirement is 100cm.